We provide real insight into your customer experience
Most dealers believe their internet and phone processes are “working.”
In reality, execution breaks down long before the customer ever reaches the dealership.
What We Offer
Dealership Insight
$795/mo
2 Sales Internet Mystery Shops
We audit your internet lead handling exactly as a real customer experiences it:
Response time
Message quality and relevance
Attempt strategy
Appointment-setting execution
Consistency across team members
1 Service Phone Mystery Shop
We assess how your service department handles inbound opportunities:
Call flow and professionalism
Information accuracy
Appointment conversion
Customer experience and follow up
Team Coaching Session
Insight without execution is useless. We review each result from your mystery shop with your team:
Reinforce strong execution
Correct breakdowns
Install clear standards
Create consistency
Market Intel
$995/mo
2 Sales Internet Mystery Shops
We audit your internet lead handling exactly as a real customer experiences it:
Response time
Message quality and relevance
Attempt strategy
Appointment-setting execution
Consistency across team members
1 Service Phone Mystery Shop
We assess how your service department handles inbound opportunities:
Call flow and professionalism
Information accuracy
Appointment conversion
Customer experience and follow up
Team Coaching Session
Insight without execution is useless. We review each result from your mystery shop with your team:
Reinforce strong execution
Correct breakdowns
Install clear standards
Create consistency
Market Pricing Analysis
We shop 2 competitors to analyze your market position and expose their weaknesses.
Online pricing competitiveness
Value perception versus competitors
Response speed and quality
Messaging approach
Appointment strategy
Value positioning
AI Interactive Training
$695/mo
Train Smarter. Stay Sharp. Perform Better.
Most dealership training fails for one reason:
It isn’t real enough — and it isn’t repeated enough.
Our AI-powered role-playing platform solves both.
This is an interactive training system that prepares your team for real customer conversations, not scripted classroom examples.